Introduction
Find A Way: Psychological Services CIC is a Leeds-based community interest company. We provide educational and child psychology support for children, young people and families in Leeds and across Yorkshire: educational psychology assessments, Video Interaction Guidance, and parenting support and advocacy. We work with children directly and indirectly through family-based programmes, often supporting those with complex emotional, social and communication needs.
We are committed to promoting the welfare and safety of all children and young people we support, in line with Working Together to Safeguard Children 2026 and the Leeds Safeguarding Children Partnership (LSCP) procedures. Our safeguarding practice is rooted in the belief that all children and young people have the right to be protected from harm, abuse and exploitation, and to grow up in a safe and nurturing environment.
Safeguarding children is everyone’s responsibility. All staff and volunteers have a duty to safeguard and promote the welfare of children, as defined below.
Our safeguarding adults policy covers the adults we work with, including parents and carers.
Definitions and legal framework
What is safeguarding children?
Working Together to Safeguard Children 2026 defines safeguarding and promoting the welfare of children as:
- Protecting children from maltreatment
- Preventing impairment of children’s health or development
- Ensuring that children grow up with safe and effective care
- Taking action to enable children to have the best outcomes
Who is a child?
A child is anyone under the age of 18. This includes unborn babies, young people with disabilities, and those in the care system. Many of the children we support may have additional vulnerabilities, including special educational needs or mental health needs, or may be living in households where domestic abuse, substance misuse or neglect are present.
Relevant legislation and guidance
This policy is informed by:
- Children Act 1989 and 2004
- Working Together to Safeguard Children 2026
- Keeping Children Safe in Education (current edition, where applicable)
- Leeds Safeguarding Children Partnership procedures
- Human Rights Act 1998
- Equality Act 2010
- UN Convention on the Rights of the Child
Designated safeguarding leads
The DSO is responsible for ensuring that safeguarding remains central to all areas of our work and for coordinating responses to concerns or disclosures. They act as the first point of contact for staff, families and external agencies.
Recognising signs of abuse
Staff and volunteers must be alert to the signs and symptoms of abuse and neglect, including:
- Physical abuse — hitting, shaking, burning, suffocation
- Emotional abuse — humiliation, threats, isolation, exploitation
- Sexual abuse — inappropriate touching, grooming, exploitation
- Neglect — persistent failure to meet basic physical and emotional needs
- Child criminal or sexual exploitation
- Domestic abuse within the home
- Radicalisation
- Female genital mutilation (FGM)
- Peer-on-peer abuse, including bullying and harassment
Children may show signs through changes in behaviour, disclosure, physical injuries, regression, or their interaction with others.
Becoming aware of a safeguarding concern
Staff may become aware of a safeguarding issue through:
- Direct disclosure from the child
- Concerns reported by a third party
- Observations of behaviour, play, artwork or injuries
- Written or verbal reports of misconduct
- Hearing about incidents that happened in the past
Even if a child discloses something that happened years ago, it should be taken seriously and reported.
Responding to concerns
Stage 1: immediate response
If a child discloses abuse or you suspect a safeguarding concern:
- Stay calm, listen carefully and avoid interrupting.
- Reassure the child and thank them for sharing.
- Avoid leading questions. Use open language, such as “Tell me what happened”. Do not investigate the concern yourself.
- Do not promise confidentiality or secrecy. Explain that their safety comes first.
- Record the concern as soon as possible on the Safeguarding Concern Form: factually, and in the child’s own words where possible.
- Report the concern immediately to the Designated Safeguarding Officer.
- If a child is in immediate danger, contact the police straight away. Do not wait for the Designated Safeguarding Officer.
- Do not delay an urgent referral while waiting for the Designated Safeguarding Officer. Seek advice or refer promptly through the children’s social care safeguarding route of the local authority where the child lives.
Stage 2: Designated Safeguarding Officer action
The DSO will:
- Assess the situation and the level of risk
- Refer to Leeds Children’s Social Work Service, through the Duty and Advice Team at the Leeds Front Door, if needed, or to children’s social care in the local authority where the child lives
- Inform the police if the child is in immediate danger
- Consider the child’s wishes, their communication and accessibility needs, and the needs of any siblings
- Decide whether parents or carers should be informed (unless informing them would increase the risk)
- Record all decisions, actions and outcomes clearly and promptly, including the reasons for each decision, any information shared and the follow-up
Safe recruitment of staff and volunteers
To safeguard children, we follow a robust recruitment process:
- Application forms and face-to-face interviews
- Photographic ID and qualification checks
- At least two references, with questions about suitability to work with children
- Enhanced DBS checks for all staff and volunteers
- Full induction, including safeguarding training
- Probationary periods and supervision
Management and supervision
- All staff and volunteers receive regular supervision, with safeguarding as a standing item.
- Informal safeguarding debriefs are available following disclosures or distressing situations.
- Annual refresher safeguarding training is mandatory for all team members.
- Opportunities to reflect on safeguarding practice and professional boundaries are embedded in staff development.
Allegations against staff or volunteers
Any allegation that a staff member or volunteer has done any of the following must be reported to the DSO and referred to the Local Authority Designated Officer (LADO) immediately:
- Harmed a child
- Committed a criminal offence against a child
- Behaved in a way that poses a risk to children
These are the thresholds for a referral to the LADO. Where it is not clear whether an allegation meets them, the DSO seeks the LADO’s advice promptly.
Staff must not investigate an allegation themselves. Any concern about the Designated Safeguarding Officer should be reported to the Deputy Safeguarding Officer, or directly to the appropriate statutory agency.
Actions may include:
- Suspension pending investigation
- Internal HR processes
- Referral to the Disclosure and Barring Service (DBS) if risk is substantiated
Recording and confidentiality
- All concerns must be recorded promptly on the Safeguarding Concern Form, including:
- The child’s name and date of birth
- The date, time and context of the concern
- The exact wording of any disclosure
- Actions taken and referrals made
- The reasons for decisions, any information shared and the follow-up
- Records must be factual, signed, dated and stored securely.
- Safeguarding information is shared on a need-to-know basis only.
Reviewing and sharing the policy
- This policy is reviewed by the board of directors at least once a year, and after any significant change in the law or in our organisation.
- It is available on the Find A Way website, on noticeboards in community venues, and in staff and volunteer induction packs.
- Parents and carers are told about our safeguarding commitment at the point of referral or registration.
- Updates and learning from serious case reviews or local changes are shared regularly.
- This version was last updated on 4 November 2026.
Role of the board of directors
The board of directors of Find A Way: Psychological Services CIC holds ultimate responsibility for ensuring that:
- All safeguarding policies are up to date and legally compliant
- Staff and volunteers are properly trained
- Safeguarding is embedded in governance and strategy
- The organisation responds transparently and effectively to concerns